Privacy Policy

Privacy Policy

We take your privacy seriously

This Privacy Policy applies to the following businesses, websites and gallery spaces operated by Katha Wood:

Throughout this Privacy Policy, references to “we”, “us” and “our” refer collectively to Katha Wood Photographic Art, Big Picture Contemporary and Big Picture Gallery, operated by Katha Wood.

We are committed to protecting your privacy and ensuring your personal information is handled responsibly and transparently. This Privacy Policy explains how we collect, use, store and protect your personal data when you interact with our websites, gallery spaces, exhibitions, ecommerce services, events and related services (collectively, the “Services”).

This Privacy Policy may be updated from time to time and any significant changes will be posted on this page. We recommend checking this policy regularly for updates.

By accessing or using our Services in any way, you agree that your information may be collected, stored, shared and used as described in this Privacy Policy.

This Privacy Policy applies only to information collected by us and does not apply to third party organisations or websites that we do not own or control.

 

Data Controller Information

For the purpose of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is:

 

LPTBP Ltd
Trading as Katha Wood Photographic Art and Big Picture Contemporary
Company Registration Number: 13311521Websites:


LPTBP Ltd (Company Registration Number 13311521) is the legal entity operating Katha Wood Photographic Art and Big Picture Contemporary.

 

Registered Office:
The Station House
15 Station Road
St Ives
Cambridgeshire
PE27 5BH
United Kingdom

Email: katha@kathawood.com
Telephone: +44 7970 045890

If you have any questions regarding this Privacy Policy or how your personal data is handled, please contact us using the details above.

Our Privacy Complaints Procedure is available on request.

 

Processing Your Personal Data

We collect information to improve, protect and customise our websites, services, exhibitions, events, gallery experiences, features and content, and to enable visitors and customers to navigate and enjoy our Services more effectively.

We may collect personal data when you:

i.           Fill in forms on our websites, including mailing list sign-up forms and enquiry forms

ii.         Purchase artwork, photographic prints, products or enquire about artists, exhibitions or events

iii.        Correspond with us by phone, email or social media

iv.       Visit or attend exhibitions, private views, talks or events at Big Picture Gallery

v.         Enter competitions or giveaways

vi.       Complete surveys or feedback forms

vii.      Agree to the use of cookies and other website tracking tools

viii.    Report issues or make complaints

ix.       Place orders through our online shop or book gallery-related services

Information We May Collect

The information you provide may include:

i. Name, postal address, email address, telephone number and payment details

ii. Details of your interests, preferences and collecting habits

iii. Information about your use of our websites, online shop, exhibitions, gallery spaces and services

iv. Communications exchanged with us through email, telephone, website forms or social media

v. Technical and location information including IP address, browser type, device information and approximate geographic location where location services are enabled

 

Legal Basis For Processing

Legitimate Interests

We rely on legitimate interests for certain processing activities, including aspects of our marketing and customer communications.

For example, if you have previously purchased artwork or products, attended an exhibition or event, visited our gallery or contacted us regarding our services, we may use your information to send relevant updates about exhibitions, artists, photographic artwork, events or related services.

We carefully balance our legitimate interests against your rights and expectations.

 

Consent

We rely on consent for certain marketing activities and where required by law.

For example, where we do not have an existing customer relationship with you, we will ask for your consent before sending marketing emails.

You can withdraw your consent at any time.

 

Contract

We process personal data where necessary to fulfil contracts with customers, including artwork purchases, ecommerce orders, exhibition bookings, commissions and related services.

 

Vital Interests

In the event of an emergency during one of our exhibitions or events, we may share limited personal information with emergency services where necessary to protect the safety and wellbeing of guests, visitors or staff.

 

Marketing

We may use your personal data to send information about exhibitions, artists, photographic artwork, artwork releases, fairs, events, products and services that we believe may be relevant to you.

We may personalise communications based on your preferences, interactions with our websites or previous enquiries.

This may include invitations to gallery exhibitions, private views, artist talks, launches, events and related art experiences hosted by Big Picture Gallery or connected to Katha Wood Photographic Art and Big Picture Contemporary.

You can unsubscribe from marketing communications at any time using the unsubscribe link in our emails or by contacting us directly.

 

Third Party Marketing

Where we would like to share your information with third parties for their own marketing purposes, including artists, galleries, collaborators or event partners, we will only do so with your explicit consent.

 

Recipients Of Your Information

In carrying out our business and providing services to you, we may use carefully selected third party providers, including:

  • Artlogic website and gallery systems
  • Shopify ecommerce platform and connected payment systems
  • Secure payment processing providers connected through Artlogic and Shopify
  • Delivery and courier services
  • Email marketing providers
  • Mailing houses
  • Marketing agencies
  • IT and website support providers

We ensure all third parties respect your privacy and comply with applicable data protection laws.

 

Disclosure Of Your Information

We may disclose your personal information to third parties:

  • if we sell or acquire business assets
  • if LPTBP Ltd or any of its trading names is acquired by, merged with, or transfers part of its business to another organisation.
  • where required by law
  • to enforce our terms and conditions
  • to protect our rights, property, safety or those of others
  • for fraud prevention and risk management purposes

 

International Transfers

Some of our service providers, including website, cloud storage and marketing platforms, may store or process data outside the United Kingdom or European Economic Area (EEA).

Where this occurs, we ensure appropriate safeguards and data protection agreements are in place.

 

Retention Periods

We retain personal data only for as long as necessary for the purposes for which it was collected, including legal, tax and accounting obligations.

Customer purchase records may be retained for up to 7 years for accounting and legal purposes.

Marketing data will be retained until you withdraw consent or unsubscribe from communications.

 

Cookies

Cookies are small files placed on your device when you visit a website.

We use cookies to:

  • remember your preferences
  • improve website functionality
  • analyse website traffic
  • personalise your experience
  • support website security and performance

Some cookies may involve third party services including Google, Meta, Shopify and Artlogic.

You can manage cookie preferences through your browser settings.

For more information about how cookies and platform technologies are used, please view:

Artlogic Cookies Policy

Shopify Privacy Policy

 

Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, misuse, disclosure, alteration or loss.

While no online system can be guaranteed completely secure, we work with reputable third party providers and industry standard systems to help protect your information.

 

Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • Rights relating to automated decision making and profiling
  • The right to withdraw consent
  • The right to lodge a complaint

To exercise any of these rights, please contact us using the details above.

If you are unhappy with how your personal data has been handled, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection matters:

Information Commissioner’s Office

 

Third Party Websites

Our websites and services may contain links to third party websites including partner galleries, artists, advertisers and affiliates.

These websites operate independently and have their own privacy policies. We are not responsible for their content or privacy practices.

 

Governing Law

This Privacy Policy is governed in accordance with the laws of England and Wales and complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

Changes To This Privacy Policy

This Privacy Policy is reviewed regularly and updated when necessary.

Any significant changes will be communicated via our websites or other appropriate channels.